Local News

City Utilities Payment Drop Box Now Accepting Payments


Fort Wayne, IN – A new City Utilities drive-up payment drop box, located on Berry Street in front of Citizens Square, is now available for customers wishing to make payments for various services.

The drop-box accepts payments for City Utilities bills, payment to the Violations Bureau for parking tickets and sewer payments to the Allen County Regional Water and Sewer District.

City Utilities reminds customers that the payment drop box should not be used to make cash payments.  Payments left in the box should be in an envelope and should be made by check or money order.

The box was temporarily out of service due to vandalism last month.

Cash payments should be made in person at the City Utilities Customer Service Center, at Citizens Square, between 7:30am and 5:30pm, or the Violations Bureau on the first floor of Citizens Square or to the Allen County Regional Water and Sewer District on the garden level of Citizens Square at 200 East Berry Street. Customers can also use the drop box located inside Citizen Square next to Customer service.</p>

City Utilities payments can also be made through Choice Pay by calling (877) 306-9265, or by visiting us online at https://www.fortwaynecityutilities.com/.

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